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Store Policy

All returns and exchanges are subject to our policy below. We want you to be completely happy with your purchase. Your unused item(s) may be returned or exchanged within 30 days of ship date. Please note that items received AFTER 30 days of ship date will NOT be eligible for Return and/or Exchange. Refund amount will be made to the original form of payment. We will not refund to match promotional discounts, as they do not apply to previous purchases. You can return unused items within 30 days of ship date for an exchange. The customer is responsible for all return/exchange freight charges, including duty and tax, if applicable. Please note the reason(s) for the exchange. Enclose your packing slip with the item and ship to: Island Candles N Things PO Box 553, Peyton, CO80831 USA. The customer is responsible for all return freight charges, including duty and tax if applicable. We suggest all returns be sent back to us through a traceable carrier. Refunds can only be issued against the credit card used on the original order. Please note the reason(s) for the return. Enclose your packing slip with the item and ship to: Island Candles N Things PO Box 553, Peyton, CO80831 USA. Please allow 14 business days after receipt in our warehouse for your return and refund to be processed. We can not accept returns for opened items.

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